19 December 2007

Parent Hacks admin: Problems with overeager TypePad spam detection

I apologize to those of you who are wrestling with TypePad's new spam detection "feature." Many of you have written to me telling me that you're having a hard time posting comments because TypePad thinks you're spam. I have no idea what triggers the bot, but I'm going to work with them to either turn this feature off (if I can) or loosen it up. TypePad knows this is a problem, but I'll be filing trouble tickets to see that this gets fixed.

If you're trying to comment but can't get through, please email me with the words "Comment help" in the subject line, especially if you're trying to get in the running for the Xeko and Bella Sara sets. Do NOT email me with the word "spam" in the subject line, or my own email program might junk it!

Hopefully I'll be able to resolve this soon. Back later with updates.

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